Recently as I was working on a friend’s laptop (Toshiba Satellite) and was restoring back to the factory defaults and thought I was stuck in a loop, I wasn’t. They system kept rebooting and saying, “Preparing your computer for first use”. Then it would boot into a Toshiba system customization in progress screen, this image:
Here are some tools that I’ve used to help disinfect a computer: Malwarebytes used successfully SUPERAntiSypware used successfully Microsoft Security Essentials (Vista and Windows 7 only) I use this one at home and I’ve been impressed with it.
Get Rid of É on Keyboard Find yourself typing away and go to hit the Question Mark and have É instead? press CTRL+SHIFT (press CTRL first and while holding press SHIFT, sometimes you have to do it twice in a row to disable.) Should be back to normal keyboard. To disable permanently read below.