iPhone 6 Camera Problems
Your new shiny iPhone is pretty sweet, right? Except for those blurry photos!
Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry. The affected units fall into a limited serial number range and were sold primarily between September 2014 and January 2015.
If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Apple will replace your device’s iSight camera, free of charge. The iSight camera is located on the back of the iPhone 6 Plus.
Apple said it would replace the phone’s camera free of charge if it takes blurry photos and falls into a particular serial number range.
Check to see if your serial number is listed here: Apple’s website.
Find your Serial Number
On most iOS devices, you can tap Settings > General > About to see your device’s serial number, IMEI/MEID, and ICCID. If you’re using iOS 6 or later, you can tap and hold on the number to use the copy option, then paste this information into Apple registration or support forms.